I'm no fan of big companies with monopolies that strangle the life out of the IT industry, but Apple and Microsoft do have a knack of producing some fairly good software.
Until recently I had just been ignoring the smug Mac users when their claims that Apple's computers and software are the best things since sliced bread.
I'm not convinced that the DRM (Digital Rights Management) strategy adopted by either Apple or Microsoft is the best way forward, but I am slowing warming to Apple's philosophy.
After buying an iPod and solving the issue of it crashing on me while converting to Windows format, even before I'd even used the thing, I have to admit, they got a lot right with the software. iTunes even though some features that should be there are missing on purpose is the business!
It's a joy to find and update your music. ID3 tags are so easy to edit, even for multiple files. Artwork can be added through the interface, although it would be better if the music library Apple uses to write the ID3 tags in the first place had the said album artwork (Something Microsoft's Media Player does).
As for the iPod, well it's sexy, easy to scratch and heavy, but not as heavy as all those CD's that it's replacing!, oh and it does crash once in a while, no blue screens though :-)